GadgetFan - Apple became the most satisfying smartphone manufacturers in AGadgetan customers - the American Customer Satisfaction Index (ACSI) or the U.S. Customer Satisfaction Index noted that Apple is the best smartphone manufacturers satisfy their customers.
This year the ACSI measures customer satisfaction of mobile phone and smartphone products deliver the scale of 1-100 ACSI to measure customer satisfaction levels. ACSI include the names of companies like Apple, RIM, HTC and LG for the first time in this survey. Previously existing Samsung, Motorola and Nokia in the previous survey.
From all manufacturers are included, Apple gets the top spot in customer satisfaction index. Apple's got a 83 for customer satisfaction in the U.S.. ACSI survey was conducted involving 70 000 customers.
Then who is in second place? Second place competing Nokia, LG and HTC that have the same value of 75. After that there is Motorola with a value of 73, then the Samsung with the rim 71 and the last is the value of 69.
In addition to the peak position memempati smartphone customer satisfaction, Apple has also become the best in the last eight ACSI survey for the category of PC manufacturers.
Naturally, if Apple can for now, Apple has always given satisfaction to the consumers who use the product Apples
Apple to smartphone manufacturers of the most satisfying customers in the U.S.
Written By Unknown on Sunday, May 20, 2012 | 12:26 PM
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